Privacy Policy for Soluna Insights
Last Updated: May 20, 2026
1. Introduction Soluna Insights ("we," "our," or "us") is deeply committed to protecting the privacy and security of our patients. This Privacy Policy outlines how we collect, use, and safeguard personal information and Protected Health Information (PHI) in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state and federal telecom regulations.
2. Information We Collect We collect personal and health information necessary to conduct comprehensive psychological evaluations and manage clinical operations. This includes:
Contact information (names, email addresses, phone numbers, physical addresses) of patients, parents, and legal guardians.
Clinical documentation, developmental histories, and assessment data provided via our secure, encrypted digital portals.
3. How We Use and Share Your Information Your information is used strictly for authorized clinical care, evaluation reporting, and internal administrative coordination.
We only disclose PHI to authorized entities (such as referring physicians or authorizing agencies) when explicit consent has been granted, or as otherwise mandated by law.
We do not accept or route data through traditional commercial health insurance networks, ensuring your data is not unnecessarily exposed to third-party payers.
4. SMS and Communications Data (Text Messaging) If you elect to receive communication from Soluna Insights via text message (SMS), we will use your mobile number strictly to send administrative updates, secure portal links, and appointment reminders.
Opt-In: Consent to receive SMS messages is actively collected via our secure patient intake forms and is never a condition of treatment or evaluation.
Opt-Out: You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us.
Data Protection: Mobile information, including phone numbers and SMS consent/opt-in data, will strictly never be shared with, or sold to, third parties, affiliates, or partners for marketing or promotional purposes. All text messaging originator opt-in data and consent details are kept secure and strictly confidential.
5. Data Security Soluna Insights employs robust, enterprise-grade, HIPAA-compliant security architecture. All clinical data, PHI, and internal communications are routed through heavily encrypted digital environments to prevent unauthorized access, alteration, or disclosure.
6. Changes to This Policy We reserve the right to modify this Privacy Policy to reflect updates in legal or regulatory standards. Any changes will be posted on this page with an updated revision date.
7. Contact Us If you have any questions regarding this Privacy Policy, our data practices, or how to access your records, please contact our administrative team at info@solunainsights.com.